1) Schedule a consultation, either in-person or remotely, with an expert.
It is highly recommended to seek the expertise of an authorized broker specializing in mortgages for international clients. Fidea provides the opportunity to schedule a consultation in English via video call with an expert consultant. The consultation can be arranged after completing the “eligibility” assessment available on our website. The video call with a consultant is complimentary and carries no obligation on the client’s part. During the consultation, the consultant will be able to verify if the proposed operation meets the necessary requirements to obtain a mortgage in Italy. Furthermore, this phase will allow for the collection of reliable information on the operation’s viability. The consultation will focus on three key areas: personal information, income situation and details about the client’s intended project in Italy, including the type of property under consideration for purchase.

2) Assessment of the Request’s Feasibility.
If the preliminary assessment is favorable, the next step involves proceeding with the client’s remote verification through the digital signature of the required business documentation. This enables Fidea to initiate the investigation and underwriting process in line with the credit mediation mandate. This mandate governs the relationship between Fidea and the client, explicitly outlining the fee for the mediation services provided. It is important to clarify that the fee to Fidea is owed only in the event of an approval of the mortgage application. Should the mortgage request be declined, no fee will be due. International clients particularly value this approach, which ensures transparency and is strongly goal-oriented.

3) Creation of an Online Personal Account.
For security purposes, Fidea refrains from requesting documentation via email. As a result, once the mandate is executed, Fidea will activate a personal account within its online portal, where the client can log in using their secure credentials. Within this portal, the client can independently upload the required documents into predefined sections, following a guided, user-friendly procedure. Once all documents are uploaded to their respective sections, the client can simply click a button to submit the complete documentation to Fidea securely.

4) Documentation Review and Identification of the Banking Institution.
Within three days after submission, Fidea will review the documents (pre-qualification feedback) and schedule a follow-up call for any additional clarifications, document supplementation, and to outline the next steps. At this stage, Fidea will be able to provide the client, although not definitively, with an indication of the mortgage offer’s characteristics (banking institution, requested mortgage amount, term, interest rate, monthly/quarterly payment amount, and associated fees). Simultaneously, depending on the selected banking institution, it will be determined whether document translation is required. While the client has the option to appoint a trusted translator, Fidea can recommend expert translators and interpreters with specific expertise in this type of translation.

5) Upload the case to the bank.
Based on the selected banking institution, the client may proceed with signing the mortgage application either at the bank’s branch or through the finalization of the off-site offer via Fidea. The mortgage processing at the bank is divided into two parts: the first aims to secure financial pre-approval based on the client’s personal profile, income, financial commitments, and creditworthiness; the second involves due diligence on the property being purchased, conducted by two professionals: an appraiser appointed by the bank and a notary selected by the client.

6) Property Appraisal.
The bank will appoint a specialized appraisal firm to inspect the site and prepare the property valuation report. The appraisal must confirm the property’s value and compliance with urban planning and cadastral regulations.

7) Mortgage Approval.
After the bank has reviewed the income documentation and the appraisal has been returned, confirming the property’s value and compliance with urban planning and cadastral regulations, the bank will submit the case to the competent authority for final evaluation of the application. If the mortgage is approved, it will be necessary to appoint a notary (in this case, the selection of the notary is the client’s responsibility), who will then submit the Preliminary Notarial Report (PNR) to the bank.

8) Preliminary Notarial Report and Final Decision.
If the Preliminary Notarial Report (PNR) confirms compliance, the bank will proceed with the final decision on the mortgage. This includes issuing the European Standardized Information Sheet (ESIS) and the binding offer. The final approval represents the bank’s official commitment to grant the mortgage under the terms outlined in the ESIS, which the client must accept by signing the document.

9) Organization of the Mortgage Agreement Signing.
Upon completion of the preceding phases, the following options will be available:

A. Preparation of Documents in Two Languages:
Both the purchase and mortgage contracts will be drafted in Italian and a second language understood by the clients. All relevant parties must sign both versions.

B. The mortgage documentation will be prepared in Italian only and executed by an attorney-in-fact designated by the clients. In this scenario, only the power of attorney will be drafted in both languages, ensuring the clients fully comprehend and knowingly authorize the attorney-in-fact to execute the purchase and mortgage agreements in their name and on their behalf. In this phase, should the client require assistance, Fidea can provide support in identifying a suitable attorney-in-fact and a qualified translator (who typically also serves as an interpreter) for these tasks.
It is generally preferable for clients to be physically present in Italy, whether they opt for the drafting of documents in two languages (A) or choose the appointment of an attorney-in-fact (B).

N.B. Opening a Bank Account.
Typically, the bank granting the mortgage may require the client to open an account with their institution, where the monthly or quarterly installment payments will be debited.