Complaints

We care about our client’s opinion and for this reason we constantly try to improve our skills and services. If you believe that something could be better managed or you encountered any problem with our services, please don’t hesitate to contact us: we will try to solve the problem the best that we can!

The Client may submit a claim related to the credit brokerage agreement in writing by following this procedure: send a registered letter with a return receipt to FIDEA SRL, Via C. Clementina 4, 63839 Servigliano (FM); email address: amministrazione@fideacredito.it; certified email address: fideacredito@pec.it. For additional information, clients can consult the specific claims section outlined in Article 6 of the informative sheet, which can be downloaded from this website.